Our Project Retail Process

Other things we will want to discuss at our showroom visit may include:  

• Are you working with a contractor who will be installing for you? Who will be making all the final decisions / payments?
• Are you going to be doing all the installation yourself?
• Are you the contractor who will be making all the decisions for yourself or for your client?
• The reasons and or purposes for considering your remodeling project
• Your desired timeframe, including start and completion dates
• The project and product style, and/or design you are looking for
• Important things we need to know about you and your family
• What you have set aside as a budget for your project or what you should expect the budget range to be
• How and when you plan to make project related decisions

If you decide to work with the team at SRB we will enter into a preliminary design agreement based on the information shared at your initial showroom meeting using your or your builder’s measurements.

For this preliminary design agreement we charge a nonrefundable, prepaid fee of $175.00. Please note that SRB does not release any drawings, plans, or perspectives until we have a signed product selection contract, and a project deposit has been received.  

To help both of us with the design and selection of your kitchen or bathroom products you will also need to gather for us detailed appliance and/or fixture specifications related to your project. This will help you further identify a preliminary but realistic cost budget for your project’s materials.

If the preliminary design and associated product budget meet your satisfaction the next step will be to give the product deposit and schedule a measurement review at your home to confirm the design and product list provided.

At this time we will come out and review the design layout that was initially put together using your or your builder’s measurements. SRB requires both the homeowner and the installer/builder to be present for this meeting. After the measurement review visit we can adjust the final product pricing if there were any changes necessary. Once plans are approved by the installer, the ordering process can begin.

Once the necessary materials have been ordered, our office will work diligently to confirm all eta’s needed. Communication is very important to us and we will relay all pertinent product arrival information to the client as it becomes available.

A material delivery or pick up date will be coordinated with the client directly once all project products and materials are received by SRB. At this time, our office will collect any remaining balances due. A friendly reminder SRB accepts cash or check at this time.

We understand that our future relies on your satisfaction and we hope to earn the right to be referred by you to others we can help.

We trust that you will be happy with the end results and if so will tell friends, family, and neighbors how great it was to work with us!

Click here to share a testimonial, or share a picture on our Facebook page and spread the word – we will greatly appreciate it!